Merchandise may be returned or exchanged to any Disney Store* location in the continental United States in accordance with the IN-Store Return Policy or by mail via UPS or insured USPS (to the address below) using the pre-addressed label attached to the packing slip. Your name and address must be included on the label (packages will not be accepted without a return name and address). Please allow 1-2 weeks for processing.
shopDisney
4795 Imagination Drive
Memphis, TN 38118
*shopDisney and Disney Store returns and exchanges are not accepted at Disney retail locations at Walt Disney World and Disneyland, including World of Disney.. For detailed information, please click here.
