The most accurate delivery expectation for your specific order can be found when you sign in and view your account.
At shopDisney, we are working hard to bring the joy and magic of Disney products to you in your home. Due to current events, our delivery timeframe for most items is about two weeks. Personalized products and some specialty products shipped from locations other than our warehouse, may take longer. Please check the Shipping tab on individual product pages for details. These windows may be extended during peak periods. Please allow an extra 1-2 business days for Express Delivery on personalized items.
Depending on when you place your order, your tracking number may take one business day to become active. Once your order has begun processing, changes or cancellations may not be possible. If this occurs, please utilize the Return/Exchange process outlined on your packing slip or contact Guest Services for support. Select a contact option at the bottom of this article.
Most items will arrive in 5-7 days. Some items, including customized items and items shipped from locations other than our warehouse, may take longer. Please check individual product pages for specific delivery expectations.